Terms of Services
we strictly follow our business term of condition. we commanded to our valuable customer before the place of your order please check our product version. if all is as your requires then please place your order.
Our business term of the condition is :
1. we will provide simply our server details to our clients as clients requirements. Windows server and linux and all vps server are not refundable when to be start rent services. If you need test first you should check in our demo.
2.we will provide all details as our website declared. If anyone need windows support that customer must be share and allow root or administrator password to get support form us.
3.we will provide the same item to our clients as our clients selected during place of order.
4. all clients be careful to billing cycle by login our customer area, all clients need to login to our website for renewing product recurring payment timely
5.All clients will be paid 1 day before finished billing cycle date. If any dont pay rent fees before 1 days so we can stop services or if server data to be loss for expired reson so any client will not request for refund and don't blame to us for it.
6.Ff any clients facing problem making payment via our website he must contact us via our contact page.
7. After received server details any clients can't be changed any configuration of the server. If to make any issue for change configuration they must allow as Administrator to us then we will reset password. If password reset to be work so server will be reinstall for once time without any fees.
8.If need to changed any contents of server need email first to support@visualhdstudio.com for confirmation if can changed
9. If any clients remove or changed any configuration of server, then for refresh or for install clients bear one-time payment $69.(install charge)
10. After received product details our customer if need any assistance regarding our server so we obliged to assist to our customer and customer must be will do how way we teach to customer if any customer doesn't care way to use our server than any mistaking will care safly and can't ask for refund payment
11. If we need to connect to our customer PC for assist to our server. Customer must allow to us as a Administrator, if not help us for connecting via Administrator or root for helping us than any happened of server will be responsible on rented server owner,
12. with our all complete VOIP switch we provide also PC dialer to our clients, clients if need to also can be used any free PC dialer from around the world, but if our provided PC dialer not working we will resolve this anyhow, if free dialer not work we can't support for third party dialer
13. data center power transformer 10 min rest in every month 30 days, for this all customer need to restart their own server after restart data center
14. We don't provide any support via radmin, anydesk, teamviewer or others third party software. For this reason your server can be down or your rented time duration can be cancel.
